topic Re: change details on account in Pay Monthly

change details on account

jayant — Tue, 26 Sep 2023 16:34:41 GMT

change bank details on account

Re: change details on account

jonsie — Tue, 26 Sep 2023 16:42:04 GMT

You can change these yourself

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message

See links below

Under my details

Re: change details on account

jayant — Tue, 28 Nov 2023 21:16:32 GMT

i understand i can change on the account or app. i need to change names on the account also bankdetails

Re: change details on account

Oxonian — Tue, 28 Nov 2023 21:23:05 GMT

@jayant

I'm not sure that I understand your question, but if you want to change the names on a bank account, you'll need to speak to your bank.

If that was not what you meant, please post again ! 🤑

Re: change details on account

MI5 — Tue, 28 Nov 2023 21:28:23 GMT

@jayant wrote:
i understand i can change on the account or app. i need to change names on the account also bankdetails

In the billing section of your MyO2 @jayant

https://mymobile.o2.co.uk/