topic Re: O2 open discount won’t apply in Pay Monthly

O2 open discount won’t apply

NC99 — Mon, 27 Nov 2023 23:09:45 GMT

I’ve been approved for o2 open and sent my wage slip and works company, I got the email to apply for the discount but it keeps saying it’s not applicable with my tariff?

Re: O2 open discount won’t apply

jonsie — Mon, 27 Nov 2023 23:11:44 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Re: O2 open discount won’t apply

MI5 — Tue, 28 Nov 2023 08:18:43 GMT

@NC99

It can take a few days for the system to recognise a new contract, so waiting a few days might help.