topic Re: Removing bar from account in Pay Monthly

Removing bar from account

Amit1580 — Mon, 20 Nov 2023 11:38:20 GMT

Hell O2 Team,

I am new customer and on a SIM only contract. I ordered a SIM card which never arrived so I contacted 02 and they put a bar on the account. I went to a store to get a new SIM and have been trying to unbar my account but can't get hold of O2. Can anyone please help? I need to use my phone please.

Thank you.

Re: Removing bar from account

MI5 — Mon, 20 Nov 2023 11:41:33 GMT

@Amit1580

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks