topic Re: Phone insurance in Pay Monthly

Phone insurance

Pearlcat — Mon, 30 Oct 2023 20:25:51 GMT

I'm paying for a sony xperia 1 mk4 and have insurance on this. How do I claim for a scratched screen?

Cleoriff — Mon, 30 Oct 2023 20:28:57 GMT

Follow the information in this guide

Pearlcat — Mon, 30 Oct 2023 20:39:33 GMT

Absolutly usless links to make a claim. I will never recommend this company as this shafted us with misled sales instore.

Pearlcat — Mon, 30 Oct 2023 20:40:40 GMT

https://www.o2.co.uk/contactus this is the link to contact and it's usless.

Cleoriff — Mon, 30 Oct 2023 20:45:47 GMT

Try calling about 8am if possible.

Give O2 a call on 202 or 0344 809 202 (Contract) 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).

Oxonian — Tue, 31 Oct 2023 18:16:48 GMT

If you believe that you have been misled by the staff in an O2 retail store, you are within your rights to make a complaint :-