topic Re: When to use PAC code. Renewal date vs contract end date?? in Pay Monthly

When to use PAC code. Renewal date vs contract end date??

Wai_Wai — Mon, 30 Oct 2023 19:48:18 GMT

So my contract renewal date is the 29th. So is that the contract end date (i.e. the last day that I can use my tarriff) or is that the day my contract will switch to a roll over contract? Also, I want to switch my provide when my current contract ends. So do I give the new provider the PAC code on the 29th to avoid either early cancellation/roll over charges? Thanks in advance!

Re: When to use PAC code. Renewal date vs contract end date??

MI5 — Mon, 30 Oct 2023 20:01:39 GMT

@Wai_Wai

Your contract will switch to a 30 day rolling contract.

You will be charged for any days still connected to O2 after the 29th, so give your PAC on the 27th which allows the 2 days for the port in to your new provider.

Re: When to use PAC code. Renewal date vs contract end date??

Wai_Wai — Mon, 30 Oct 2023 21:40:15 GMT

@MI5 Thank you! Just to confirm, there won't be any early cancellation fees if I switch the pac over 2 days before the renewal date?

Re: When to use PAC code. Renewal date vs contract end date??

MI5 — Mon, 30 Oct 2023 21:47:38 GMT

@Wai_Wai

It won't happen 2 days before as it takes 2 days for the new network to process the request.