topic YOU BLOCKED MY SIM CARD NOW I CAN NOT CALL YOU in Pay Monthly

YOU BLOCKED MY SIM CARD NOW I CAN NOT CALL YOU

kubako — Sat, 21 Oct 2023 10:31:36 GMT

PLASE I HAVE TALKED TO SUPPORT 4 TIMES noone helped me. I have explaine my situation i no longer live in the UK yet you still sent me a new sim card to my OLD ADDRESS even tho I have updated you not to do it! I pay 17 pounds a month for what? Now i can not use the number which is connected to my bank account, can not make any payments and it's all your fault because your customer support DO NOT LISTEN!!!!!!

my number is [Edited] but i guess now u can not contact me on it cuz you have blocked it for some reason????????

kubakouk**Personal info** please message me asap i have no idea how to contact support other than calling you which is impossible for me !

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: YOU BLOCKED MY SIM CARD NOW I CAN NOT CALL YOU

MI5 — Sat, 21 Oct 2023 10:17:27 GMT

@kubako

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Flagged

Re: YOU BLOCKED MY SIM CARD NOW I CAN NOT CALL YOU

madasaf1sh — Sat, 21 Oct 2023 10:43:56 GMT

@kubako

Use Skype on a laptop or your phone connected to WiFi and call +44 800 902 0217

Also note they can't send a SIM card abroad and also be aware that if in the EU you can only use for 63days in 180 before paying for calls etc