https://community.o2.co.uk/t5/Pay-Monthly/Refund-for-a-payment-made/m-p/1656376#M264479 <P>I made a payment for an upgrade, but that upgrade was canceled by the agent and another payment was taken for the same amount. The £105 has not been refunded, essentially I have paid twice for 1 upgrade</P> Wed, 04 Oct 2023 09:07:47 GMT Bimpey 2023-10-04T09:07:47Z https://community.o2.co.uk/t5/Pay-Monthly/Refund-for-a-payment-made/m-p/1656376#M264479 <P>I made a payment for an upgrade, but that upgrade was canceled by the agent and another payment was taken for the same amount. The £105 has not been refunded, essentially I have paid twice for 1 upgrade</P> Wed, 04 Oct 2023 09:07:47 GMT https://community.o2.co.uk/t5/Pay-Monthly/Refund-for-a-payment-made/m-p/1656376#M264479 Bimpey 2023-10-04T09:07:47Z https://community.o2.co.uk/t5/Pay-Monthly/Refund-for-a-payment-made/m-p/1656390#M264486 <P>Best to contract Payment Management&nbsp;</P><P>&nbsp;</P><P>You can reach the Payment Management team on <A href="tel:08009020217" target="_blank" rel="noopener">0800 902 0217</A>.</P><P>The opening times are:</P><P>Monday to Friday – 8am to 8pm</P><P>Saturday – 8am to 6pm</P><P>Sunday – 9am to 6pm</P><P>Or Message them</P><P>Facebook (<A href="https://o2uk.co/O2CFB" target="_blank" rel="noopener">https://o2uk.co/O2CFB</A>)&nbsp;<BR />X (Twitter) (<A href="https://o2uk.co/O2CTW" target="_blank" rel="noopener">https://o2uk.co/O2CTW</A>) or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank" rel="noopener">https://o2uk.co/O2CIG</A>) ,</P> Wed, 04 Oct 2023 09:34:34 GMT https://community.o2.co.uk/t5/Pay-Monthly/Refund-for-a-payment-made/m-p/1656390#M264486 Enlli 2023-10-04T09:34:34Z