topic Re: Cant track my order in Pay Monthly

Cant track my order

ians325 — Thu, 21 Sep 2023 17:46:02 GMT

My orders

Oops.Something went wrong.

There's been a slight problem. Don't worry, we've got our best technicians on the case, so make sure you come back soon.

Can't track my order.

Re: Cant track my order

MI5 — Thu, 21 Sep 2023 18:16:02 GMT

@ians325

Known issue currently.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Re: Cant track my order

ians325 — Thu, 21 Sep 2023 18:21:33 GMT

no reply on twitter or fb

Re: Cant track my order

pgn — Thu, 21 Sep 2023 19:25:45 GMT

@ians325 wrote:
no reply on twitter or fb

Pick one platform and stick with it. The same team covers all 3 platforms, @ians325 - and be persistent. Good luck.

Re: Cant track my order

MI5 — Thu, 21 Sep 2023 19:32:12 GMT

and don't expect an instant reply.

I can image many requests for help from expectant iPhone customers.

Re: Cant track my order

pgn — Thu, 21 Sep 2023 19:35:40 GMT

@MI5 wrote:
and don't expect an instant reply.
I can image many requests for help from expectant iPhone customers.

I always wondered - they breed 😆