topic O2 are advising they are changing making changes to my direct debit in Pay Monthly

O2 are advising they are changing making changes to my direct debit

Madrid — Mon, 18 Sep 2023 11:07:16 GMT

Can you please confirm whether the email I have recently received is genuine.

It says that my O2 Direct Debit has changed and that I don't need to do anything. Firstly is this a genuine email from O2 and secondly why are you changing this.

Re: O2 are advising they are changing making changes to my direct debit

Enlli — Mon, 18 Sep 2023 11:20:07 GMT

Well we are customers and not O2

However we do know that O2 are having to change some Direct Debits as they move to a new billing system

If in doubt

Message O2 on
(Facebook) (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,
They should be able to help you.

Re: O2 are advising they are changing making changes to my direct debit

MI5 — Mon, 18 Sep 2023 11:38:14 GMT

@Madrid

Everyone gets that notification when they are moved to the new billing system.