topic Re: Why is my bill £30.38 in Pay Monthly

Why is my bill £30.38

Paul123 — Sun, 17 Sep 2023 18:04:47 GMT

Why is my bill£30.38

Re: Why is my bill £30.38

TallTrees — Sun, 17 Sep 2023 18:11:11 GMT

Hi @Paul123

Welcome to the o2 Community forum

We do not have access to accounts as we are an o2 Community

So to get an answer you need to contact O2 customer services here are links to help

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Re: Why is my bill £30.38

jonsie — Sun, 17 Sep 2023 18:18:31 GMT

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message

Re: Why is my bill £30.38

pgn — Sun, 17 Sep 2023 19:01:49 GMT

And the link to the guide mentioned above, @Paul123 - - it will show where the extra charges came from.