Paying my phone bill

dwight81 — Sun, 17 Sep 2023 18:22:57 GMT

hi o2,

I have an unpaid bill which I would like to pay. But I don’t have money at the moment, and I lost my job recently.

I will be able to pay this bill in full next Saturday (23/09/23), when I receive money from Universal Credit. Plus I am aiming for o be in full employment very soon. As I have several Job interviews lined up.

Can you please not discount my phone. As I promise to pay the full amount, as soon as I have money next Saturday.

I have been trying to call you, but my phone has been deactivated. My telephone number is xxxxxxxxxxx.

Many thanks,

Dwight

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Paying my phone bill

MI5 — Sun, 17 Sep 2023 17:20:28 GMT

@dwight81

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call

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Paying my phone bill

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