https://community.o2.co.uk/t5/Pay-Monthly/O2-Switch-Up-In-Store-Error/m-p/1651100#M263482 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>I tried to do the O2 Switch Up in store yesterday morning to pre-order the new iPhone, all was going well until the final screen when it failed, this had happened to several other people - I tried another store and same issue, apparently an IT issue but ultimately meant I couldn't pre-order - does anyone know if this is resolved now? I think it was just affecting legacy accounts.</P> Sun, 17 Sep 2023 07:01:19 GMT sgw187 2023-09-17T07:01:19Z https://community.o2.co.uk/t5/Pay-Monthly/O2-Switch-Up-In-Store-Error/m-p/1651100#M263482 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>I tried to do the O2 Switch Up in store yesterday morning to pre-order the new iPhone, all was going well until the final screen when it failed, this had happened to several other people - I tried another store and same issue, apparently an IT issue but ultimately meant I couldn't pre-order - does anyone know if this is resolved now? I think it was just affecting legacy accounts.</P> Sun, 17 Sep 2023 07:01:19 GMT https://community.o2.co.uk/t5/Pay-Monthly/O2-Switch-Up-In-Store-Error/m-p/1651100#M263482 sgw187 2023-09-17T07:01:19Z https://community.o2.co.uk/t5/Pay-Monthly/O2-Switch-Up-In-Store-Error/m-p/1651108#M263483 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5312209">@sgw187</a>&nbsp;</P><P>&nbsp;</P><P>No one on this community will know, but IT issues do occur, all you can do is try again or give the store a call first to ask them</P> Sun, 17 Sep 2023 08:15:52 GMT https://community.o2.co.uk/t5/Pay-Monthly/O2-Switch-Up-In-Store-Error/m-p/1651108#M263483 madasaf1sh 2023-09-17T08:15:52Z