topic Re: VAT Invoice in Pay Monthly

VAT Invoice

JAD100 — Sun, 13 Aug 2023 13:30:49 GMT

I contacted O2 3months ago regarding VAT Invoices. And was assured they would be available for my account.

Unfortunately I can find no way to print a VAT invoice on 'My O2'

I would be grateful if this could be sorted out ASAP

Re: VAT Invoice

Bambino — Sun, 13 Aug 2023 13:36:35 GMT

@JAD100 This is not O2. This is a customer community. We have no access to account information. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Re: VAT Invoice

Enlli — Sun, 13 Aug 2023 13:38:08 GMT

This is not O2 but a community of customers like yourself.

I'm afraid you will have to keep on at O2 as we can't help with accounts

Re: VAT Invoice

pgn — Sun, 13 Aug 2023 14:11:08 GMT

More on how to see your VAT invoices, if O2 have enabled the feature on your account, all in this post and some answers beneath it, @JAD100 -

good luck, it needs a degree of persistence with O2 via 202, and a bit of luck getting someone who knows what setting to enable in your MyO2.