topic Re: Free Samsung buds in Pay Monthly

Free Samsung buds

morgan_gshock — Thu, 03 Aug 2023 08:33:07 GMT

So I order the S23 Ultra over month ago. I've contacted O2 twice already and been told that the code will arrive. Obviously the code didn't arrive. What to do now? How can I obtain these buds?

Re: Free Samsung buds

MI5 — Thu, 03 Aug 2023 08:42:36 GMT

@morgan_gshock

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Re: Free Samsung buds

morgan_gshock — Wed, 09 Aug 2023 07:34:20 GMT

No difference contacting them by phone,chat or social media. All I hear is bunch of lies... You will get get in 48h , evertime I contact o2 same answer. Oh sorry we can offer you some credit and the code will arrive in 48h. Useless service

Re: Free Samsung buds

Axcel_fairwell — Wed, 09 Aug 2023 08:37:57 GMT

Yup same here, got mine at the end of June and still nothing.