topic Re: How do I add a second phone. in Pay Monthly

How do I add a second phone.

Sw79 — Thu, 09 Apr 2020 14:38:46 GMT

I want to add a second phone to my account for my wife. Can I do this online as I can’t seem to find a option to add another?

Re: How do I add a second phone.

gmarkj — Thu, 09 Apr 2020 14:46:16 GMT

Just take out a new contract.
Once you have the phone and sim, log into your account and choose the bring in another product link.
This will take you through the steps so you can see both accounts on your login.
Word of warning though: Once done, this cannot be undone by any method other than taking out another new contract.

Re: How do I add a second phone.

awright338 — Tue, 08 Aug 2023 16:38:16 GMT

Hi, where is the "bring in another product" link? I can't seem to find anything like that and I'm also trying to set up my wife for multisave. The help files I've seen so far all mention clicking on particular links or parts of the screen, but I can never find them anywhere with ctrl+f or an eyeball scan

Re: How do I add a second phone.

Enlli — Tue, 08 Aug 2023 16:43:53 GMT

@awright338 The facility to merge accounts has been suspended whilst the Virgin Customers are being transferred over.