topic Remove restrictions from SIM card in Pay Monthly

Remove restrictions from SIM card

Nat_rose4x — Tue, 08 Aug 2023 12:55:52 GMT

A block was put on my SIM card as my phone has been stolen I’ve received a new SIM card and the restrictions need to be removed so I can use the new SIM card. I’ve tried to call but can’t get through

Re: Remove restrictions from SIM card

gmarkj — Tue, 08 Aug 2023 13:10:21 GMT

Customer services are the only ones who can remove the bar @Nat_rose4x

If you message O2 's SocialMedia team on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.