topic Re: Charged because forgot to cancel tariff in Pay Monthly

Charged because forgot to cancel tariff

JADEEEEEE — Tue, 08 Aug 2023 08:43:10 GMT

I did not realise I would automatically be charged for the next month. I am in Africa now and the tariff I was on does not even work here. Can I get a refund?? It was £15.00 charged that I can't even use 😞

Re: Charged because forgot to cancel tariff

madasaf1sh — Tue, 08 Aug 2023 09:15:06 GMT

@JADEEEEEE

I very much doubt you will get a refund, and why do you think you are owed a refund?? And there are no refunds on PAYG

To cancel the PAYG Tariff just remove your card from myo2.

Roaming in Africa is not included in any tariff and always will cost extra...

Re: Charged because forgot to cancel tariff

Enlli — Tue, 08 Aug 2023 09:15:07 GMT

2nd post today where the customer made a mistake but expects O2 to pick up the tab