https://community.o2.co.uk/t5/Pay-Monthly/How-to-switch-from-a-physical-SIM-to-an-e-SIM/m-p/1640615#M261438 <P>Depends on if you are on o2's new customer system&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4250735">@DavidE</a>&nbsp;</P> <P>If you are, you will see an option for an eSim in your my o2.</P> <P>If not, you would need to speak to o2 - best option is to visit a store as you can get one straight away, otherwise you need to speak to customer services.</P> <P><SPAN>Call 202 from your mobile or 0344 809 0202, 0800 902 0217&nbsp; 0800 032 1402</SPAN><SPAN>&nbsp;or&nbsp;</SPAN>0800 081 0255</P> <P>When you call, you will be asked for the reason you are calling,</P> <P>Stay silent for 15 seconds and you will be taken to the keypad options.</P> <P>Press 2 for Everything Else</P> <P>Press 5 for More Options</P> <P>Press 7 for Anything Else which will put you though to an advisor.</P> <P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P> <P><SPAN>8am is the best time to call</SPAN></P> Mon, 07 Aug 2023 10:10:21 GMT gmarkj 2023-08-07T10:10:21Z https://community.o2.co.uk/t5/Pay-Monthly/How-to-switch-from-a-physical-SIM-to-an-e-SIM/m-p/1640609#M261436 <P>How to switch from a physical SIM to an e-SIM?</P> Mon, 07 Aug 2023 09:54:37 GMT https://community.o2.co.uk/t5/Pay-Monthly/How-to-switch-from-a-physical-SIM-to-an-e-SIM/m-p/1640609#M261436 DavidE 2023-08-07T09:54:37Z https://community.o2.co.uk/t5/Pay-Monthly/How-to-switch-from-a-physical-SIM-to-an-e-SIM/m-p/1640615#M261438 <P>Depends on if you are on o2's new customer system&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4250735">@DavidE</a>&nbsp;</P> <P>If you are, you will see an option for an eSim in your my o2.</P> <P>If not, you would need to speak to o2 - best option is to visit a store as you can get one straight away, otherwise you need to speak to customer services.</P> <P><SPAN>Call 202 from your mobile or 0344 809 0202, 0800 902 0217&nbsp; 0800 032 1402</SPAN><SPAN>&nbsp;or&nbsp;</SPAN>0800 081 0255</P> <P>When you call, you will be asked for the reason you are calling,</P> <P>Stay silent for 15 seconds and you will be taken to the keypad options.</P> <P>Press 2 for Everything Else</P> <P>Press 5 for More Options</P> <P>Press 7 for Anything Else which will put you though to an advisor.</P> <P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P> <P><SPAN>8am is the best time to call</SPAN></P> Mon, 07 Aug 2023 10:10:21 GMT https://community.o2.co.uk/t5/Pay-Monthly/How-to-switch-from-a-physical-SIM-to-an-e-SIM/m-p/1640615#M261438 gmarkj 2023-08-07T10:10:21Z https://community.o2.co.uk/t5/Pay-Monthly/How-to-switch-from-a-physical-SIM-to-an-e-SIM/m-p/1640964#M261531 <P>Thank you</P> Tue, 08 Aug 2023 09:58:10 GMT https://community.o2.co.uk/t5/Pay-Monthly/How-to-switch-from-a-physical-SIM-to-an-e-SIM/m-p/1640964#M261531 DavidE 2023-08-08T09:58:10Z