topic Re: Paying final bill when account is no longer active in Pay Monthly

Paying final bill when account is no longer active

KM6 — Sat, 05 Aug 2023 16:00:39 GMT

I recently cancelled my pay monthly contract because I live overseas and the UK O2 sim cannot receive texts or calls. I need to pay my final bill but I don’t have a direct debt set up and I cannot access my o2 account because I no longer have an active account.

How do I pay my final bill?

Re: Paying final bill when account is no longer active

jonsie — Sat, 05 Aug 2023 16:01:36 GMT

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

Use the specific Payment management number 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Re: Paying final bill when account is no longer active

KM6 — Sat, 05 Aug 2023 16:02:51 GMT

I live overseas and cannot call UK numbers from my phone here. Any other options?

Re: Paying final bill when account is no longer active

jonsie — Sat, 05 Aug 2023 16:05:03 GMT

You can download Skype and call the number free