topic Re: My contract is ending in Sep and I dont want to renew in Pay Monthly

My contract is ending in Sep and I dont want to renew

Harmeet — Thu, 03 Aug 2023 10:56:12 GMT

My contract is ending in Sep and I dont want to renew

Re: My contract is ending in Sep and I dont want to renew

MI5 — Thu, 03 Aug 2023 11:13:39 GMT

@Harmeet

How to cancel

Re: My contract is ending in Sep and I dont want to renew

Enlli — Thu, 03 Aug 2023 11:14:35 GMT

Some info to help you

This is a community forum so cancellation cannot be done from here

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

Re: My contract is ending in Sep and I dont want to renew

Breanna — Fri, 04 Aug 2023 13:04:30 GMT

Were you able to find the info you needed @Harmeet?

Re: My contract is ending in Sep and I dont want to renew

Harmeet — Fri, 04 Aug 2023 13:18:55 GMT

No, not really. I need an O2 staff to cancel renewal of my contract and there is no option online in my account to do the same too.

This forum is just information provided by other O2 members.

Re: My contract is ending in Sep and I dont want to renew

Breanna — Fri, 04 Aug 2023 13:31:38 GMT

All the options to cancel your contract are in the guide there @Harmeet.

If you're cancelling your contract and want to take your number, you can request a PAC to give to your new provider. If you don't want to take your number, you can request a STAC and give that to the new provider. Once they process either of these, your account with O2 will be closed.

If you're not switching to another provider and want to cancel, you need to contact O2 which can be done through the social media links provided by @Enlli or by calling 202

https://www.o2.co.uk/help/account-and-billing/leaving-o2