topic Can't cancel o2 extra audible in Pay Monthly

Can't cancel o2 extra audible

LadyLu606 — Thu, 03 Aug 2023 20:23:35 GMT

I've followed the guide to try and cancel my o2 extra but when I click on 'extras', it just shows me which extras are available for me to buy. It doesn't show my existing extras. Please help

Re: Can't cancel o2 extra audible

jonsie — Thu, 03 Aug 2023 20:26:25 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Re: Can't cancel o2 extra audible

MI5 — Thu, 03 Aug 2023 20:41:30 GMT

@LadyLu606

You have to click the big + sign to open your extras

Re: Can't cancel o2 extra audible

Breanna — Fri, 04 Aug 2023 15:16:00 GMT

Were you able to find your existing extras @LadyLu606?