topic Bill credit in Pay Monthly

Bill credit

jasleblanc — Thu, 20 Jul 2023 21:01:14 GMT

Hi,

I have pending credit on my account, due to incorrect billing for overseas data.

Does anyone how i can see this credit for myself? When I login to the app it shows my current credits, but nothing pending for my next bill.

MI5 — Thu, 20 Jul 2023 21:23:43 GMT

It may vary depending on which billing system you are on but look under recent charges.

Any credits will be a minus value.

jasleblanc — Thu, 20 Jul 2023 21:34:02 GMT

Thanks for the quick response. Unfortunately it’s not on there. I have a feeling you’re correct and it’s not been actioned.

MI5 — Thu, 20 Jul 2023 21:43:15 GMT

If it's not there, you don't have it yet, but may not show until your bill date.