topic Re: Error code 08 Apple Watch Series 8 - no one at o2 can help! in Pay Monthly

Error code 08 Apple Watch Series 8 - no one at o2 can help!

Hez — Sun, 09 Jul 2023 14:12:40 GMT

Day 5:

We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, call 202 for free from your O2 mobile, quoting reference code 08.

3 o2 shops, phone calls into 202 no one has done anything to help. I’ve unpaired the Watch, restored from back up and set up as a new watch!

help please :,(

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

Denzil2321 — Sun, 09 Jul 2023 17:30:41 GMT

I now what u mean they so unhelpfulful thay was with me when my 02 app was not working no help at all

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

gmarkj — Mon, 10 Jul 2023 09:37:36 GMT

There are some more Apple watch issues for you to check out @O2Sarah- .

Can you see if you can help @Hez and @Denzil2321 please?

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

O2Sarah- — Mon, 10 Jul 2023 12:02:56 GMT

Thanks for the tag @gmarkj

@Hez and @Denzil2321 I will send you a private message to see if I can help 😊

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

Hez — Tue, 11 Jul 2023 18:52:48 GMT

@O2Sarah- legendary status achieved

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

Rothy — Thu, 13 Jul 2023 17:50:12 GMT

@O2Sarah-

I have the identical issue

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

pgn — Thu, 13 Jul 2023 18:04:48 GMT

@Rothy wrote:
@O2Sarah-

I have the identical issue

O2Sarah- is off shift now, I have asked O2Emma if she can help you. Please desist with the multiple calls for help now, @Rothy

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

Rothy — Thu, 13 Jul 2023 19:06:43 GMT

Ok thanks

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

Rothy — Thu, 13 Jul 2023 19:07:53 GMT

@O2Emma please can you help

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

KJ53 — Mon, 17 Jul 2023 10:26:52 GMT

Same issue here - really frustrating and going on for a month now - really appreciate any help anyone can offer please.

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

RoryC7489 — Mon, 17 Jul 2023 10:44:23 GMT

I'm facing the same issue & no luck after phoning 202 and getting an esim. Would someone from O2 Support be able to help? Thanks

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

Discopadre — Mon, 25 Sep 2023 22:03:54 GMT

Same issue for me too….it’s been weeks now and I’m still not able to use mobile data on my watch. I didn’t have this problem with EE…starting to regret transferring over.

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

pgn — Mon, 25 Sep 2023 22:09:14 GMT

@Discopadre wrote:
Same issue for me too….it’s been weeks now and I’m still not able to use mobile data on my watch. I didn’t have this problem with EE…starting to regret transferring over.

No more Forum Advisors, @Discopadre - the service was closed in July. Persist with O2, either via 202, or, with photo id, in an O2 Shop. The O2 Social Media Team details are in the link just below, but the pauses between messages may be too hard to bear... Good luck!

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

RHol — Fri, 20 Oct 2023 15:16:54 GMT

I have the same issue and the hotline person didn’t have clue of how to setup an apple watch airtime plan let alone how to fix reference 08.

After various putting me on hold, Mawada (the lady on the phone) promised to text me a provisioning link to my phone in 15 minutes and will call me back. Let’s see. I‘ll update this post later.

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

pgn — Fri, 20 Oct 2023 15:16:47 GMT

As above, there are no more Forum Advisors, @RHol - the service was closed in July.

Persist with O2, either via 202, or, with photo id, in an O2 Shop. The O2 Social Media Team details are in the link just below, but the pauses...🤦 Good luck!

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

Matthew12 — Mon, 30 Oct 2023 17:55:01 GMT

I had same problem and is fixed now. first check on website if your sinc number has been added to account and if yes - reset any plans in watch app and contact to
o2 to reset your e sim - when you get sms with information that your plan been reset add plan again. should work

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

Oxonian — Mon, 30 Oct 2023 18:42:54 GMT

@RHol

So has your problem been resolved ? And if not, does the advice given by @Matthew12 offer any hope ?

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

CaveTroll — Mon, 30 Oct 2023 22:06:54 GMT

Hi @O2Sarah- you seem to be the go to person for this code 08 error. Please can I trouble you for help with the same issue?

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

MI5 — Mon, 30 Oct 2023 22:22:56 GMT

See message #15 above

Re: Error code 08 Apple Watch Series 8 - no one at o2 can help!

gmarkj — Tue, 31 Oct 2023 12:04:57 GMT

@CaveTroll wrote:

Hi @O2Sarah- you seem to be the go to person for this code 08 error. Please can I trouble you for help with the same issue?

There are no advisors from o2 on the community any more @CaveTroll

https://community.o2.co.uk/t5/Pay-Monthly/Error-code-08-Apple-Watch-Series-8-no-one-at-o2-can-help/m-p/1661182#M265416