topic monthly bill in Pay Monthly

monthly bill

Zack1 — Fri, 07 Jul 2023 09:23:14 GMT

why has bill increased after moving from virgin media to O2

Re: monthly bill

MI5 — Fri, 07 Jul 2023 09:25:13 GMT

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Re: monthly bill

Cleoriff — Fri, 07 Jul 2023 09:26:32 GMT

@Zack1As members like you we cant answer that.

You need to contact payment management.

Details here Guide: How to find help & contact O2

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

You can use Skype to call Guide: A Guide to Skype