https://community.o2.co.uk/t5/Pay-Monthly/SIM-only-5-application-credit-check-denied/m-p/1630728#M259638 <P>Hi, so I've been with EE for like a year and a half and wanted to jump into o2 for only 5gbp per month (10GB data, so same as I had with EE), but after creditcheck screen I got a message on screen saying I was denied.<BR />Checked up with Experian and even made an Equifax account trying to understand what had gone wrong. Everything appears to be perfectly in order, I haven't even had no hard credit searches since I got that EE deal, so over 1.5 years now...<BR />Is there any communications phone/e-mail I can try to get this sorted? What I really don't want is to retry now and get 2 hard searches without even getting the new SIM. The only thing I can think about is that I used credit card for identity verification, maybe should have gone with a debit card, literally cannot think of any other reasons.</P> Wed, 05 Jul 2023 17:35:20 GMT Anonymous 2023-07-05T17:35:20Z https://community.o2.co.uk/t5/Pay-Monthly/SIM-only-5-application-credit-check-denied/m-p/1630728#M259638 <P>Hi, so I've been with EE for like a year and a half and wanted to jump into o2 for only 5gbp per month (10GB data, so same as I had with EE), but after creditcheck screen I got a message on screen saying I was denied.<BR />Checked up with Experian and even made an Equifax account trying to understand what had gone wrong. Everything appears to be perfectly in order, I haven't even had no hard credit searches since I got that EE deal, so over 1.5 years now...<BR />Is there any communications phone/e-mail I can try to get this sorted? What I really don't want is to retry now and get 2 hard searches without even getting the new SIM. The only thing I can think about is that I used credit card for identity verification, maybe should have gone with a debit card, literally cannot think of any other reasons.</P> Wed, 05 Jul 2023 17:35:20 GMT https://community.o2.co.uk/t5/Pay-Monthly/SIM-only-5-application-credit-check-denied/m-p/1630728#M259638 Anonymous 2023-07-05T17:35:20Z https://community.o2.co.uk/t5/Pay-Monthly/SIM-only-5-application-credit-check-denied/m-p/1630729#M259639 <P>@Anonymous&nbsp;</P><P>No point in trying any more.</P><P>If the computer says no, that's the end of it.</P><P>Stick with EE.</P> Wed, 05 Jul 2023 17:39:22 GMT https://community.o2.co.uk/t5/Pay-Monthly/SIM-only-5-application-credit-check-denied/m-p/1630729#M259639 MI5 2023-07-05T17:39:22Z