topic Re: still no service after 3 days in Pay Monthly

still no service after 3 days

rickyfoxy — Mon, 12 Jun 2023 17:38:33 GMT

ive had no service for 3 days and waiting for a very important phone call you may have just [Removed] my carrer up by not allowing me any service to recieve phone calls

Re: still no service after 3 days

pgn — Sun, 11 Jun 2023 14:00:09 GMT

What if the issue is with your phone and not with O2's network, @rickyfoxy?

Here is how to check:

And if your phone is capable, you can flip to WiFi calling off your home WiFi signal: https://www.o2.co.uk/connectivity/wifi-and-4g-calling

O2 never guarantee 100% coverage 24/7, as your mobile terms of service indicate. Good luck with the career!

Re: still no service after 3 days

Enlli — Sun, 11 Jun 2023 14:02:03 GMT

There are lots of reasons for no service. Coverage is never guaranteed.

Have a look at these and see it they help

BTW this is a community of customers and not O2

You could message O2 on

Facebook (https://o2uk.co/O2CFB)

(https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Re: still no service after 3 days

rickyfoxy — Sun, 11 Jun 2023 14:18:28 GMT

ive tried my sim in another phone and still same problem ill try changing to wifi calls thanks for the reply

Re: still no service after 3 days

rickyfoxy — Sun, 11 Jun 2023 14:19:57 GMT

thanks im going to ring them as ive tried everything and still no service

Re: still no service after 3 days

pgn — Sun, 11 Jun 2023 15:22:20 GMT

Contact numbers for Contract Customer Services below as your O2 phone has no service - if you need them, @rickyfoxy

Customer Service Number Charges

From your O2 mobile	202	Free
From a landline	0344 809 0202	Standard UK rate
From abroad	+44 7860 980 202	Free†

Opening times

Monday - Friday	8am - 9pm
Saturday	8am - 8pm
Sunday	8am - 6pm