topic Re: Upgrade in Pay Monthly

Upgrade

Madmonkey84 — Tue, 23 May 2023 13:11:54 GMT

I have just moved all my things over to my new phone that i got today, and I have paid my bill in full but can't seem to make out going calls is this a problem as i need a new sim card or could it be something to do with being cut off for a late bill payment? If you could please get back to me ASAP as i cant call o2 to fix the problem as i have said I cant make outgoing calls. Thanks

Re: Upgrade

MI5 — Tue, 23 May 2023 13:54:13 GMT

@Madmonkey84

You should be able to use your old sim if it's working but we wouldn't know about the status of your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can download Skype to call for free
Thanks