https://community.o2.co.uk/t5/Pay-Monthly/Id-for-collection/m-p/1620557#M257819 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4983028">@Rosef</a>&nbsp;</P><P>This will be at the discretion of the store manager so best to check with the store selected for collection.</P><P>You should also have a PIN emailed to you to use.</P> Sat, 20 May 2023 19:40:46 GMT MI5 2023-05-20T19:40:46Z https://community.o2.co.uk/t5/Pay-Monthly/Id-for-collection/m-p/1620552#M257818 <P>So I ordered an upgrade on the app says any form of valid id then my email says driving license but I only have a citizen card which has photo Id is this accepted&nbsp;</P> Sat, 20 May 2023 18:48:03 GMT https://community.o2.co.uk/t5/Pay-Monthly/Id-for-collection/m-p/1620552#M257818 Rosef 2023-05-20T18:48:03Z https://community.o2.co.uk/t5/Pay-Monthly/Id-for-collection/m-p/1620557#M257819 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4983028">@Rosef</a>&nbsp;</P><P>This will be at the discretion of the store manager so best to check with the store selected for collection.</P><P>You should also have a PIN emailed to you to use.</P> Sat, 20 May 2023 19:40:46 GMT https://community.o2.co.uk/t5/Pay-Monthly/Id-for-collection/m-p/1620557#M257819 MI5 2023-05-20T19:40:46Z https://community.o2.co.uk/t5/Pay-Monthly/Id-for-collection/m-p/1620559#M257820 <P>Thank you for help&nbsp;</P> Sat, 20 May 2023 19:52:10 GMT https://community.o2.co.uk/t5/Pay-Monthly/Id-for-collection/m-p/1620559#M257820 Rosef 2023-05-20T19:52:10Z