topic Re: Divert All Calls - Request Not Completed in Pay Monthly

Divert All Calls - Request Not Completed

billhodgson — Thu, 13 Apr 2023 19:01:16 GMT

I have a Nokia 105, and used the menus to divert all calls to another mobile number. I get the message 'request not completed'. I can't find an answer elsewhere, does anyone else know?

Thanks, Bill

Re: Divert All Calls - Request Not Completed

MI5 — Thu, 13 Apr 2023 19:16:37 GMT

@billhodgson

Try the codes in this guide

Although if for some reason wifi calling is enabled on your account, you will need O2 to turn it off first.

Re: Divert All Calls - Request Not Completed

Breanna — Mon, 17 Apr 2023 11:19:17 GMT

Were you able to get this completed @billhodgson?

Re: Divert All Calls - Request Not Completed

billhodgson — Mon, 17 Apr 2023 12:28:11 GMT

Not yet. I spoke to a person in a local O2 shop who suggested I call o2 support.

Re: Divert All Calls - Request Not Completed

billhodgson — Mon, 17 Apr 2023 13:43:36 GMT

Customer services can't make it work either. Trying to activate a divert by them also fails. They've now requested a divert by the back office people.