topic Re: Free extra for 6 months with upgrade in Pay Monthly

Free extra for 6 months with upgrade

Charlieboyoo — Thu, 13 Apr 2023 19:59:48 GMT

hi Everyone,was wondering has anyone had this issue.Upgraded my phone,got a free extra for 6 months.Picked Disney+,then went I went to log on there it said there was issues.Only been using it 3 weeks into a 6 month subscription and it’s cancelled no warning or anything.Can’t even speak to anyone cause it closed at 8pm.
absolutely frustrating like,I wonder wat excuse they will use.

Re: Free extra for 6 months with upgrade

MI5 — Thu, 13 Apr 2023 20:53:07 GMT

@Charlieboyoo

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

Re: Free extra for 6 months with upgrade

Charlieboyoo — Fri, 14 Apr 2023 12:54:30 GMT

Hi, I got sorted.They actually said I never activated it.I asked how would I’ve watched it if I haven’t 😂

just glad it sorted