topic Re: Account disconnection after device return in Pay Monthly

Account disconnection after device return

Joshaholix — Tue, 04 Apr 2023 13:01:48 GMT

Any one from O2 able to help with my account being disconnected after I returned a device?

Enlli — Tue, 04 Apr 2023 13:14:41 GMT

This is not O2 but a Customer to Customer Community

Ring O2 on 0344 809 0202 or

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Joshaholix — Tue, 04 Apr 2023 14:27:45 GMT

Any idea how to call O2 from my phone when it’s been disconnected?

MI5 — Tue, 04 Apr 2023 14:29:48 GMT

You can use Skype to call

Breanna — Wed, 05 Apr 2023 12:22:49 GMT

Did you get in touch with O2 @Joshaholix?

Joshaholix — Wed, 05 Apr 2023 16:01:50 GMT

Yes. My SIM card now works, however my account still shows disconnected on their systems. Which means I can’t get a PAC code.