topic Charges and data plans in Pay Monthly

Charges and data plans

GrumpyOldGit — Mon, 20 Feb 2023 12:54:49 GMT

Last month my mobile plan was £26.44, (3Gb Data and phone calls)

Just got an email notification that my "£35 plan" was going up to £39.69 !

Where on earth did they get that from ????

Am requesting a mac code for my phone number and shall be switching

to an 8Gb and phone calls plan for £7 per Month with another company . . .

I assume O2 cannot match that . . .

Anybody else having similar problems?

p.s. email was from Gareth Turpin (Chief Commercial Officer)

perhaps taking lessons from his ancestor who was also into daylight robbery!

Re: Charges and data plans

MI5 — Mon, 20 Feb 2023 13:14:06 GMT

@GrumpyOldGit

All explained here as per the T&C's you signed up to https://www.o2.co.uk/prices

To move you need a PAC

Re: Charges and data plans

GrumpyOldGit — Mon, 20 Feb 2023 13:29:10 GMT

I am aware of the annual RPI ? increase.

My main points were, that my £26.66 plan had morphed into a £35 plan (and that's before the April 2023 increase!), and I'd found a similar deal with another company offering calls and a lot more data, for a greatly reduced monthly payment.

Not sure why I got PAC codes and Mac codes mixed up, must have been thinking about lunch!

Re: Charges and data plans

Enlli — Mon, 20 Feb 2023 13:37:07 GMT

You need to contact them and query that as there could be an error on your plan. There have been no price rises since last April.

Re: Charges and data plans

MI5 — Mon, 20 Feb 2023 13:41:06 GMT

@GrumpyOldGit

There are deals that are time limited to 12, 18 or 24 months. After that, they revert to full price, so yours could be effected by that.

Re: Charges and data plans

GrumpyOldGit — Mon, 20 Feb 2023 14:05:31 GMT

Thanks for your answer Enlli, but it's not worth the faff!

This other deal is so much better on all counts - I've have a 10" tablet with one of their SIMS in it, cheap, no problems and good signal strength (which is what I was worried about).