topic Re: Cancel a extra in Pay Monthly

Cancel a extra

Graham1961 — Sun, 31 May 2020 19:51:40 GMT

I want to cancel the Disney+ Extra
I can't find anything on my O2 to do this am I looking in the wrong place

Re: Cancel a extra

Graham1961 — Sun, 31 May 2020 19:54:05 GMT

Help me find the correct place to cancel my Disney+ extra
I have looked all thru the O2

Re: Cancel a extra

Cleoriff — Sun, 31 May 2020 20:05:04 GMT

Hi @Graham1961

You can cancel it on the Disney website.

Or via My O2 "You can cancel your extra at any point in My O2. Or call 202 from your O2 mobile and we'll help you"

https://www.o2.co.uk/help/account-and-billing/extras

Re: Cancel a extra

Graham1961 — Sun, 31 May 2020 20:23:22 GMT

I tried that and it different me to O2 and can't find anything

Re: Cancel a extra

Cleoriff — Sun, 31 May 2020 20:57:25 GMT

@Graham1961

Then contact O2. Numerous numbers in this guide

Try 0800 587 4005.

Re: Cancel a extra

Fegs — Sun, 19 Sep 2021 16:55:22 GMT

Hi Graham - they certainly make it difficult to find the cancel button. It took me over an hour to find it! Wading through every possible sales opportunity!!

Good luck!

Re: Cancel a extra

MI5 — Sun, 19 Sep 2021 17:04:31 GMT

@Fegs

Guide here

Re: Cancel a extra

RajaK — Fri, 06 Jan 2023 17:14:45 GMT

On your home screen below the adverts to add more extra's you will see your subscribed 'Extras' .. say Disney+.. Right below that you will '+' image. Click on that.. Then you will see 'Manage My Extras' Button. You can cancel subscriptions from there.

Re: Cancel a extra

jonsie — Fri, 06 Jan 2023 17:16:17 GMT

As stated in the guide that @MI5 posted