topic Re: Cannot call O2 from abroad, but can call any other number in Pay Monthly

Cannot call O2 from abroad, but can call any other number

ionP — Tue, 15 Nov 2022 07:54:04 GMT

Hi guys

I cannot any of the O2 numbers (apart from 8002) from abroad, or neither send text messages

I tried this number many times +44 808 100 4439 but not working

Also, trying to text PAC to 65075 but it fails every time

But can call any other number on my friends list

Can you please help

Thank you

Re: Cannot call O2 from abroad, but can call any other number

MI5 — Tue, 15 Nov 2022 07:54:51 GMT

@ionP

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Re: Cannot call O2 from abroad, but can call any other number

ionP — Tue, 15 Nov 2022 08:13:54 GMT

I did speak to customer services on online chat and they couldn't help, this is why I came here

Re: Cannot call O2 from abroad, but can call any other number

MI5 — Tue, 15 Nov 2022 09:13:29 GMT

@ionP

Chat is useless.

Use the social media links I posted above.

Re: Cannot call O2 from abroad, but can call any other number

ionP — Tue, 15 Nov 2022 09:17:09 GMT

really?

Re: Cannot call O2 from abroad, but can call any other number

Enlli — Tue, 15 Nov 2022 09:53:48 GMT

Texting the PAC number from abroad is never going to work. It is UK only.

Re: Cannot call O2 from abroad, but can call any other number

MI5 — Tue, 15 Nov 2022 12:31:37 GMT

@ionP wrote:
really?

Yes, really.