https://community.o2.co.uk/t5/Pay-Monthly/Credit-Referral/m-p/1584767#M251191 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5013205">@MW29</a>&nbsp;I believe it can take 10 days or more for the credit referrals team to respond, and that probably means 10 working days. Below are all the methods of contact we have:</P><P>creditfilereferrals@telefonica.com<BR />Credit File Referrals Team<BR />Suite P<BR />Arlington Business Centre<BR />Leeds<BR />LS11 0NE<BR />Fax 0113 2025865</P><P>You can also reach O2 via social media to see if they can answer your query:<BR />Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>), Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>), or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>)</P> Fri, 11 Nov 2022 21:31:49 GMT Bambino 2022-11-11T21:31:49Z https://community.o2.co.uk/t5/Pay-Monthly/Credit-Referral/m-p/1584766#M251190 <P>Hi,</P><P>A week ago I had a sim only contract declined online. I am unsure why as I can’t think of anything that would stop me being accepted for this. I have emailed the credit referrals team but have had no response. How can I escalate this? I need to know what the situation is and really need to sort out my phone contract.&nbsp;</P><P>Thanks!&nbsp;</P> Fri, 11 Nov 2022 21:25:21 GMT https://community.o2.co.uk/t5/Pay-Monthly/Credit-Referral/m-p/1584766#M251190 MW29 2022-11-11T21:25:21Z https://community.o2.co.uk/t5/Pay-Monthly/Credit-Referral/m-p/1584767#M251191 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5013205">@MW29</a>&nbsp;I believe it can take 10 days or more for the credit referrals team to respond, and that probably means 10 working days. Below are all the methods of contact we have:</P><P>creditfilereferrals@telefonica.com<BR />Credit File Referrals Team<BR />Suite P<BR />Arlington Business Centre<BR />Leeds<BR />LS11 0NE<BR />Fax 0113 2025865</P><P>You can also reach O2 via social media to see if they can answer your query:<BR />Facebook (<A href="https://o2uk.co/O2CFB" target="_blank">https://o2uk.co/O2CFB</A>), Twitter (<A href="https://o2uk.co/O2CTW" target="_blank">https://o2uk.co/O2CTW</A>), or Instagram (<A href="https://o2uk.co/O2CIG" target="_blank">https://o2uk.co/O2CIG</A>)</P> Fri, 11 Nov 2022 21:31:49 GMT https://community.o2.co.uk/t5/Pay-Monthly/Credit-Referral/m-p/1584767#M251191 Bambino 2022-11-11T21:31:49Z