topic Re: Overcharged for O2 Travel Bolt-on in Pay Monthly

Overcharged for O2 Travel Bolt-on

Traveller2022 — Tue, 25 Oct 2022 08:21:15 GMT

Has anyone else been overcharged for their data whilst travelling with the O2 Travel Bolt-on applied?

Just got home and have received a shocking additional £185+ bill! Shocked as it clearly states in the Bolt-on documentation that “a monthly £51.50 spending limit applies”!

Any ideas?

Re: Overcharged for O2 Travel Bolt-on

TallTrees — Tue, 25 Oct 2022 08:28:57 GMT

Hi there @Traveller2022

Welcome to the o2 Community Forum

That would be a bit of a shock.

Best contacting O2 customer services here:

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram

Re: Overcharged for O2 Travel Bolt-on

Breanna — Wed, 26 Oct 2022 09:35:02 GMT

Hi @Traveller2022 were you able to get in touch with O2 about the charges?

Re: Overcharged for O2 Travel Bolt-on

Cleoriff — Wed, 26 Oct 2022 10:03:18 GMT

@Traveller2022

Where were you travelling to?

Have you got either O2 Travel Inclusive or O2 Travel?