topic Final Bill in Pay Monthly

topic Final Bill in Pay Monthly https://community.o2.co.uk/t5/Pay-Monthly/Final-Bill/m-p/1580088#M250445 <P>I can’t see my final bill in My O2, after leaving O2 network for another provider and porting my number across. My O2 via the website doesn’t show that I have any devices and I can’t see my bill anywhere. I cannot access the app any more. Please can someone help me access my final bill?</P> Wed, 19 Oct 2022 19:17:52 GMT Fayemous1 2022-10-19T19:17:52Z Final Bill https://community.o2.co.uk/t5/Pay-Monthly/Final-Bill/m-p/1580088#M250445 <P>I can’t see my final bill in My O2, after leaving O2 network for another provider and porting my number across. My O2 via the website doesn’t show that I have any devices and I can’t see my bill anywhere. I cannot access the app any more. Please can someone help me access my final bill?</P> Wed, 19 Oct 2022 19:17:52 GMT https://community.o2.co.uk/t5/Pay-Monthly/Final-Bill/m-p/1580088#M250445 Fayemous1 2022-10-19T19:17:52Z Re: Final Bill https://community.o2.co.uk/t5/Pay-Monthly/Final-Bill/m-p/1580092#M250448 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4215324">@Fayemous1</a> </P><P>Once you leave O2, there is no My O2 there for you to see.</P><P>You need to contact payment management.</P><P>Details here <A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener">Guide: Coronavirus Community Help and Support</A> </P><P>To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.</P><P>You can reach the Payment Management team on 0800 902 0217.</P><P>The opening times are:</P><P>Monday to Friday – 8am to 8pm</P><P>Saturday – 8am to 6pm</P><P>Sunday – 9am to 6pm</P><P><A href="https://www.o2.co.uk/help/account-and-billing/payment-support" target="_blank" rel="noopener">https://www.o2.co.uk/help/account-and-billing/payment-support</A></P><P>Best time to call is around 8.00am</P> Wed, 19 Oct 2022 19:28:24 GMT https://community.o2.co.uk/t5/Pay-Monthly/Final-Bill/m-p/1580092#M250448 Cleoriff 2022-10-19T19:28:24Z Re: Final Bill https://community.o2.co.uk/t5/Pay-Monthly/Final-Bill/m-p/1580098#M250452 <P>Hey <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/132456">@Cleoriff</a> <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P><P> </P><P>Thanks for your reply. In my final email from O2 it said:</P><P> </P><TABLE border="0" width="100%" cellspacing="0" cellpadding="0"><TBODY><TR><TD><A><SPAN>Registered for My O2?</SPAN></A></TD></TR><TR><TD><P><A><SPAN>If you’ve registered for the My O2 app, you’ll no longer be able to use it. However, you can still check your bill in the web version at</SPAN></A><BR /><A href="https://o2uk.imicampaign.com/externalaccessweb/TrackURLSrv?campaignkw=notrack&linkid=16554613727972&tid=CC01_1664803675294606621&signature=B1A4382B3D282537690760C8F86521EA" target="_blank" rel="noopener"><SPAN>https‌:‌/‌/‌accounts‌.‌o2‌.‌co‌.‌uk‌/‌signin</SPAN></A>.</P><P> </P><P>Which is why I am so confused! I’ve tried checking the web version and no luck. <BR /><BR /></P><P>So is the only way I can check my bill to call O2?</P><P> </P><P>Thanks again!</P></TD></TR></TBODY></TABLE> Wed, 19 Oct 2022 19:33:22 GMT https://community.o2.co.uk/t5/Pay-Monthly/Final-Bill/m-p/1580098#M250452 Fayemous1 2022-10-19T19:33:22Z Re: Final Bill https://community.o2.co.uk/t5/Pay-Monthly/Final-Bill/m-p/1580107#M250456 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4215324">@Fayemous1</a> </P><P>I'm afraid so, if your My O2 no longer exists.</P><P>Best of luck.</P> Wed, 19 Oct 2022 19:45:43 GMT https://community.o2.co.uk/t5/Pay-Monthly/Final-Bill/m-p/1580107#M250456 Cleoriff 2022-10-19T19:45:43Z