topic Order esim in Pay Monthly

Order esim

Pedro1968 — Thu, 08 Sep 2022 09:12:42 GMT

Hi all,

It's not convenient for me to drop into a local O2 store to order an esim so I'm trying to do so online. However, I am going round in circles and unable to navigate the O2 web site to where I need to be. Also I called 202 this morning and they said because of tech problems they couldn't help and I had to call back tomorrow. I've left a FB messenger message at 08:38 this morning and but that remains unanswered. Any advice?

Many thanks,

Peter

Re: Order esim

Cleoriff — Thu, 08 Sep 2022 09:15:34 GMT

Hi @Pedro1968

You need to call O2 or use social media. All numberare in this guide.

You should contact the sales team as they can help you with that – message them on Social Media -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Re: Order esim

MI5 — Thu, 08 Sep 2022 09:21:20 GMT

As @Pedro1968 has tried all the usual methods and got nowhere, maybe @O2Lisa can assist?

Re: Order esim

Pedro1968 — Thu, 08 Sep 2022 09:29:31 GMT

Hi MI5, Thanks for actually reading my post.

Regards,

@Pedro1968

Re: Order esim

MI5 — Thu, 08 Sep 2022 09:51:55 GMT

You're welcome @Pedro1968

Look out for a private message from @O2Lisa

Re: Order esim

O2Lisa — Thu, 08 Sep 2022 12:48:23 GMT

Thanks for the tag @MI5

@Pedro1968 I’ll message you privately and get this sorted for you.