https://community.o2.co.uk/t5/Pay-Monthly/Bill/m-p/1569552#M248509 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4942569">@Chiswick39</a>&nbsp;</P><P>Perfectly normal.</P><P>Your account and first bill, which you pay a month in advance, is generated at point of sale.</P><P>If you contact O2 on 202 they will refund the day or so until your sim arrives.</P> Thu, 25 Aug 2022 13:13:10 GMT MI5 2022-08-25T13:13:10Z https://community.o2.co.uk/t5/Pay-Monthly/Bill/m-p/1569532#M248507 <P>Hello, &nbsp; &nbsp; I’ve received my first bill but haven’t received my SIM card, so I’m unable to use the service. &nbsp;&nbsp;<BR /><BR /></P><P>is this normal and can it be fixed so that I only pay from when I’m able to start using the service?</P><P>&nbsp;</P><P>Thanks.&nbsp;</P> Thu, 25 Aug 2022 12:22:02 GMT https://community.o2.co.uk/t5/Pay-Monthly/Bill/m-p/1569532#M248507 Chiswick39 2022-08-25T12:22:02Z https://community.o2.co.uk/t5/Pay-Monthly/Bill/m-p/1569552#M248509 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4942569">@Chiswick39</a>&nbsp;</P><P>Perfectly normal.</P><P>Your account and first bill, which you pay a month in advance, is generated at point of sale.</P><P>If you contact O2 on 202 they will refund the day or so until your sim arrives.</P> Thu, 25 Aug 2022 13:13:10 GMT https://community.o2.co.uk/t5/Pay-Monthly/Bill/m-p/1569552#M248509 MI5 2022-08-25T13:13:10Z