topic Re: keep my old number in Pay Monthly

keep my old number

JJBrown — Tue, 09 Aug 2022 16:32:16 GMT

I would like switching to O2 from another network and I want to keep my mobile number. I have received the sim card from O2. I tried to keep my old number by online form but unsuccessful. I also tried to call the customer service but still unsuccessful. How can I do?

Re: keep my old number

MI5 — Tue, 09 Aug 2022 17:54:10 GMT

@JJBrown

Guide here

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Re: keep my old number

Breanna — Wed, 10 Aug 2022 08:22:03 GMT

Hi @JJBrown, were you able to get this sorted?