topic Re: International Call Charge Hasn’t Appeared in Pay Monthly

International Call Charge Hasn’t Appeared

Ed167 — Mon, 18 Jul 2022 19:09:11 GMT

I made a long international call to Canada (with the international bolt on) but several weeks have passed and the call hasn’t appeared yet on my bill. Does anyone know why this call hasn’t appeared yet? I was planning to remove the bolt on but not sure whether this will affect the charge if/when this call appears on my o2…

Re: International Call Charge Hasn’t Appeared

TallTrees — Mon, 18 Jul 2022 19:41:48 GMT

Hello @Ed167

Welcome to the o2 Community forum

We don't have access to your account

You could check with customer services

They are on social media if it suits you send them a message here

If you need to contact O2

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG),

Re: International Call Charge Hasn’t Appeared

Ed167 — Sat, 23 Jul 2022 08:49:18 GMT

Hi, I’ll try customer services again - I tried here because customer services didn’t know the answer or when the charge would appear