topic phone number disconnected in Pay Monthly

phone number disconnected

Dhoha — Thu, 02 Jun 2022 11:01:41 GMT

I have received an email saying that the payment in my account is now overdue and they will have to cancel my number if I don’t pay right now, and I only saw it after few days. However, right now I am out of the UK so I will not be able to go to the O2 branch to fix the problem, could you help me with that here please? Thank you

Re: phone number disconnected

jonsie — Thu, 02 Jun 2022 11:19:47 GMT

Ways to pay here

Re: phone number disconnected

Bambino — Thu, 02 Jun 2022 13:08:01 GMT

@Dhoha To add to the good advice from @jonsie, you can download Skype: and call the Payment Management Team on +44800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am