topic First monthly payment in Pay Monthly

First monthly payment

Mr_joshua — Wed, 01 Jun 2022 20:49:24 GMT

Hey! So I’m thinking of getting a new phone however I just want to ask do you need to pay the first monthly bill straight away? Or the month after you first get the phone?

thank you in advance

Re: First monthly payment

Cleoriff — Wed, 01 Jun 2022 21:11:13 GMT

@Mr_joshua

You pay a month in advance for your device and airtime.

Re: First monthly payment

Mr_joshua — Wed, 01 Jun 2022 22:25:21 GMT

So, if the upfront payment was £20 and the monthly was £50 then I’ll have to pay £70 right their and then? I’m very new to all this so it’s a bit confusing haha

Re: First monthly payment

Cleoriff — Wed, 01 Jun 2022 23:22:32 GMT

@Mr_joshua

No, you would pay the upfront cost and then your first bill will go as follows ...

You’ll get your first bill within four days of joining O2, and you’ll be charged 14 days after you receive it. Your official billing date is usually the date you joined us, and it will be the same every month.

If you joined us on the 29th, 30th or 31st of the month, your official billing date will be the 1st of the following month. Your first bill will be pro rata, which means that we’ll charge you for one full month’s airtime, as well as any airtime you use in those first few days before your billing cycle starts.

If you’ve upgraded your device, your billing date will stay the same.

Your next bill will be pro rata and might include a charge from your old tariff or Airtime Plan. If you're on O2 Refresh we split your bill in two, so you’ll see two payments each month:

https://www.o2.co.uk/help/account-and-billing/your-bill

Re: First monthly payment

Mr_joshua — Wed, 01 Jun 2022 23:30:58 GMT

So the first 50 will come out 14 days after I pay the upfront payment?

Re: First monthly payment

Cleoriff — Wed, 01 Jun 2022 23:46:39 GMT

Yes it will @Mr_joshua