topic Re: check end of my contract date in Pay Monthly

check end of my contract date

cheryl65 — Wed, 08 Dec 2021 06:48:13 GMT

i want to check when my contract ends and unable to find it anywhere on the site

Also live chat does not appear to be functioning

Cheryl

Re: check end of my contract date

TallTrees — Wed, 08 Dec 2021 07:43:17 GMT

Hi @cheryl65

Welcome to the o2 Community forum

If you would like to check with o2 customer services this may help you

you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Re: check end of my contract date

MI5 — Wed, 08 Dec 2021 08:08:19 GMT

@cheryl65

It's in your MyO2.

It will tell you when your device payment ends or just your tariff if on sim only

https://mymobile.o2.co.uk/

Re: check end of my contract date

Cleoriff — Wed, 08 Dec 2021 08:52:31 GMT

@cheryl65

It's in My O2 as said. In the section headed MORE> Click on that and you will see TARIFF DETAILS. Click on that and your contract start and end date will be displayed

Re: check end of my contract date

dean6699 — Sat, 28 May 2022 22:26:17 GMT

Opened it and looking at it now, there is no start or finish dates shown

Re: check end of my contract date

Cleoriff — Sat, 28 May 2022 22:35:44 GMT

@dean6699

You need to look at it on the website and not the app.

Re: check end of my contract date

dean6699 — Sat, 28 May 2022 23:35:15 GMT

That is the website

Re: check end of my contract date

Cleoriff — Sun, 29 May 2022 00:03:46 GMT

@dean6699

Well this is mine on the website....

Note Length of contract and Contract renewal date? If you work that out, My contract started 20th December 2021

Re: check end of my contract date

pgn — Sun, 29 May 2022 05:32:30 GMT

@dean6699 - on Mobile, when you click on the down arrow next to Tariff, you also see your tariff name and detail as @Cleoriff shows in her screenshot from the PC view of the MyO2 website:

Otherwise, you can look on the main page, scroll down and you will see the date that you can upgrade on, your contract ends 1 month after that date:

If you are already out of contract, it will say something like "you can upgrade today", as you will have reverted to a monthly rolling "contract".

Good luck, @dean6699.