topic Re: Dat usage in Greece in Pay Monthly

Dat usage in Greece

Natasha21 — Tue, 26 Apr 2022 21:02:17 GMT

Hi all,

I am going to Greece (Crete) on 19th June 2022 and wanted to clarify whether I would be able to use my tariff as normal with no extra charges whilst abroad? Not sure if this would have changed following Brexit? Do I need to let O2 know when I'm travelling abroad or can I leave and restart phone once I arrive and go on as normal?

Thanks in advance for your support and answers.

Natasha

Re: Dat usage in Greece

MI5 — Tue, 26 Apr 2022 21:10:53 GMT

@Natasha21

You can use your UK allowances up to 25gb of data per billing period.

Re: Dat usage in Greece

Natasha21 — Tue, 26 Apr 2022 21:16:26 GMT

Thank you MI5, do I need to do anything before travelling? Or do I need to let o2 know that I will be going abroad?

Re: Dat usage in Greece

MI5 — Tue, 26 Apr 2022 21:21:44 GMT

@Natasha21

You shouldn't need to but if you have any problems, there are a few things to try:

1 - Reboot phone.
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.