topic Upgrade today but existing line cut in Pay Monthly

Upgrade today but existing line cut

Colibri — Wed, 16 Mar 2022 22:32:36 GMT

I just upgraded online today, so I do not have a new phone yet but my current line has been cut so I cannot make phone calls or send texts.

Is there anything that can be done so that I can use my existing phone until my new one turns up.

Makes no sense to me as I'm upgrading and not cancelling my contract.

Thanks

MI5 — Wed, 16 Mar 2022 22:45:06 GMT

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Colibri — Mon, 21 Mar 2022 21:03:57 GMT

Thank you

MI5 — Mon, 21 Mar 2022 21:06:10 GMT

Welcome