MISSOLD CONTRACT WITH VIRGIN AND O2

DORIS3 — Wed, 02 Mar 2022 10:08:40 GMT

I ask virgin for a new contract and they said that the best deal was with a volt and they would give a free O2 sim card worth £25 , and free sports, For £96 for 18 months . I am a 87 year old women and house bound i love my tv. When they offered me this i thought Great i told them i did not need a O2 sim card to which they saud Give it to someone else. Which i did not it is still in its package and unused. When the Bill came from O2 for the £25.00 for there contract . I was shocked after getting on to Virgin they have passed the buck and have told me to get on to O2 and cancel there contract . I hve tryed to phone them off my land line and they take my number but then phone goes dead, I can not get it touch with them to talk about this . Pleaser can you tell me which way to go thanks Norma

Re: MISSOLD CONTRACT WITH VIRGIN AND O2

MI5 — Wed, 02 Mar 2022 10:14:14 GMT

@DORIS3

I'll ask @O2Lisa to help you look into this

Re: MISSOLD CONTRACT WITH VIRGIN AND O2

O2Lisa — Wed, 02 Mar 2022 14:19:19 GMT

Thanks for the tag @MI5.

@DORIS3 I'll message you privately and look in to this for you

Re: MISSOLD CONTRACT WITH VIRGIN AND O2

DORIS3 — Wed, 02 Mar 2022 16:29:36 GMT

Thanks any help would be great thankyou

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MISSOLD CONTRACT WITH VIRGIN AND O2

Re: MISSOLD CONTRACT WITH VIRGIN AND O2

Re: MISSOLD CONTRACT WITH VIRGIN AND O2

Re: MISSOLD CONTRACT WITH VIRGIN AND O2