topic Re: i have just changed my o2 number, why is my data playing up? in Pay Monthly

i have just changed my o2 number, why is my data playing up?

TullyD90 — Thu, 03 Mar 2022 00:08:44 GMT

Any ideas?
For example, my Spotify will only play off WiFi, not data or when I try to visit certain sites on safari ( I tried goldsmiths jewellery site & the Spotify website) - it says ‘ safari cannot open page because it could not establish secure connection to the server’

I have data, I have just posted this using data! How the hell can changing my number do this ?!!?!!!

Re: i have just changed my o2 number, why is my data playing up?

MI5 — Thu, 03 Mar 2022 08:00:18 GMT

@TullyD90

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks