topic Re: Urgent!!! Updated tariff now no signal on sim since in Pay Monthly

Urgent!!! Updated tariff now no signal on sim since

Nev23- — Thu, 13 Jan 2022 11:40:49 GMT

I have no way to context yous as I have no service. I need service as I am going away this weekend on a trip. This has happened straight after yous updated my tariff I’ve messaged yous on Facebook aswell. Please try sort this ASAP

Thanks

Niamh

Re: Urgent!!! Updated tariff now no signal on sim since

MI5 — Thu, 13 Jan 2022 12:09:30 GMT

@Nev23-

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you can also message O2 on Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks