topic Re: Overdue bill in Pay Monthly

Overdue bill

Sophiefootsgma — Wed, 12 Jan 2022 10:26:41 GMT

I have an overdue bill im getting texts threatening to cancel my contract if i dont contact o2 but i cant contact them as theyv cut my phone off. I can pay on the 28th.

Re: Overdue bill

MI5 — Wed, 12 Jan 2022 10:49:26 GMT

@Sophiefootsgma

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Use Skype to call for free

Re: Overdue bill

Sophiefootsgma — Wed, 12 Jan 2022 10:54:33 GMT

Wont let me call the 0800 number

Re: Overdue bill

MI5 — Wed, 12 Jan 2022 11:02:46 GMT

Are you using Skype as I suggested?